| Section I: |
Introduction |
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Welcome |
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Background, History and Goals of the Illinois Mental Health Collaborative |
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Contacting the Collaborative |
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Manual Highlights |
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| Section II: |
Online Provider Services |
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Overview |
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ProviderConnect |
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Provider Education |
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Articles |
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Provider Tools |
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Training Workshops |
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• |
National Provider Identifier |
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Resources
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| Section III: |
Service Authorization Protocol |
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The Collaborative Process |
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Team Based Services |
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Residential Services |
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Supervised |
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Crisis |
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Appeals |
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Individual Care Grants |
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Reference Documents |
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| Section IV: |
Grievances, Appeals and Complaints (Coming Soon!) |
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Overview |
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Flowchart |
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Complaints |
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| Section V: |
Coming Attractions! |
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Provider Monitoring |
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|
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Claims Payment Processing |
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Quality Management |
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Utilization Management |
